Surveilling Employees Erodes Trust - and Puts Managers in a Bind

While this can be intrusive, it also presents opportunities for gaining profound insights into employee behavior, such as which applications employees use most frequently or whether employees are at risk of overworking based on their work patterns and productivity.

However, when the information obtained through monitoring was used for feedback, employees continued to trust and maintain positive relationships with their supervisors and performed better in their jobs.

Read at Harvard Business Review