"In a November 2025 survey of 2,272 U.S. small business leaders conducted by Upwork, an online marketplace for hiring skilled freelancers, more than 7 in 10 said they manage responsibilities outside their job description every week. On average, they report spending about 30% of their working time on tasks outside their core area of expertise. That's roughly 77 workdays every year spent doing work that could be delegated."
"The consequences impact more than their calendar. Leaders said that tasks outside their core responsibilities divert time from business strategy, and more than half believe they could achieve better results if they delegated more tasks. At the same time, being stretched thin leads to burnout for 73% of leaders, missed growth opportunities for 43%, and a sense of not being successful in their role for another 43%."
A November 2025 survey of 2,272 U.S. small business leaders found more than 70% manage responsibilities outside their job description weekly. On average, leaders spend about 30% of working time on tasks outside their core expertise, equivalent to roughly 77 workdays per year. Non-core work diverts time from business strategy, contributes to burnout for 73% of leaders, and results in missed growth opportunities and feelings of underperformance for 43% each. Many leaders believe delegating would improve outcomes. Engaging skilled independent talent for writing, design, and IT could reclaim time for long-term strategy, upskilling, and restorative breaks.
Read at Miami Herald
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