Research: How Companies Can Support Managers They Send Abroad
Briefly

Traditional beliefs about expatriate success emphasize individual traits such as cultural intelligence and adaptability; however, recent research reveals that organizational factors play a more significant role. A study of 192 expatriate managers in global hotel chains showed that success correlates strongly with three organizational elements: high decentralization, which empowers local decision-making; high formalization, ensuring clear guidelines; and effective global knowledge integration, which fosters collaboration. Companies that incorporate these elements can enhance the likelihood of successful expatriate assignments and associated organizational commitment, addressing high turnover and assignment failures more effectively.
The study indicates that organizational structures, rather than solely personal traits, largely determine expatriate managers’ success in international assignments.
Empowerment through decentralization, clear guidelines via formalization, and collaborative tools for global knowledge integration are critical for expatriate success.
Read at Harvard Business Review
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