Financial services is the ideal digital product, because there isn't a real tangible exchange. Yet, despite this potential, many institutions are struggling to embrace digital transformation.
They have gone through an evolution. But they haven't gone through a transformation. The challenge facing the industry today lies in balancing adaptation with true transformation.
What's on the other side is a financial services proposition. It is not designed to sell a product to an individual. But it's designed at understanding what the individual needs.
Successful collaborations between incumbents and fintech face several hurdles: timing mismatches between fast-paced fintechs and the slower evolution of traditional banks.
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