Lyft's CEO says these 3 companies are getting business right
Briefly

David Risher joined Lyft's board in 2021 and became CEO in 2023. He previously worked as a general manager at Microsoft in the 1990s and served as senior vice president of US retail at Amazon. He lists admired companies across small to large, including Oura Ring and Starbucks. Oura Ring is a Finnish health-technology company that makes smart rings priced $199–$499 that track heart health, sleep, activity, and stress. Risher praises Oura for delivering useful information without feeling naggy, for slick technology, and for staying focused on a clear product vision. Starbucks is noted for managing consistency across many geographies while operating its app, loyalty program, and drive-thrus, and it operates in about 80 countries with most stores in the US and China.
Oura Ring is a health technology company founded in Finland. It makes smart rings ranging from $199 to $499 that track heart health, sleep patterns, activity, and stress levels, per the company's website. "It gives me enough information, and it doesn't feel naggy," he said to the outlet. "The technology is super slick and easy." Risher added, "They started with a clear idea, they've not tried to add 20 different things, and it's a really good example of a focused and customer-obsessed product." Speaking to Business Insider in June, Risher revealed that his Oura Ring was part of his morning routine. He said he checked the ring's report every morning after brushing his teeth to get insights into how well he had slept the night before.
Risher said Starbucks was a medium-sized company he thought was doing a good job. He said to Sherwood News that it was hard to be "consistent across so many geographies" while juggling other facets like their app, loyalty program, and drive-thrus. Starbucks has outlets in about 80 countries, per its website. The bulk of the stores are in the US and China, with 17,230 and 7,
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