Legroom or Liberty? Southwest Ends Its Open-Seating Policy.
Briefly

Southwest's poor execution and leadership's stubborn unwillingness to evolve the company's strategy have led to deeply disappointing results. Southwest's rigid commitment to a decades-old approach has inhibited its ability to compete in the modern airline industry.
Southwest is working closely with the Federal Aviation Administration in the review of recent events. Nothing is more important to Southwest than the safety of our customers and employees.
Read at InsideHook
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