Despite significant investments in technology, the cost of originating loans has risen dramatically, raising questions about whether these technological innovations are genuinely beneficial or misapplied.
The promise of technology to streamline the mortgage process has often led to more complexity rather than simplicity, as companies face increasing operational costs and systematic challenges.
Employees often resist adopting new technologies, fearing it threatens their job security, leading to poor utilization of these innovations intended to enhance efficiency.
Automated systems in the mortgage industry can't replicate the nuanced decision-making and relationship-building skills that seasoned professionals bring to the table.
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