Internal Revenue Service headquarters in Washington.The Internal Revenue Service reduced its massive backlog of unprocessed tax returns by nearly two-thirds over the past year, an independent watchdog said Wednesday, which could lead to shorter delays for tax refunds.Taxpayers who can avoid filing on paper should still choose electronic filing if they want refunds on time, according to the annual report ofthe IRS's national taxpayer advocate, Erin M. Collins, who described a clogged system that delayed millions of tax refunds for many months.
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