How an Automation Platform Can Help Banks Streamline Digital Customer Journeys - SPONSOR CONTENT FROM NEWGEN
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from Harvard Business Review2 months ago
As banks and financial institutions navigate rapidly shifting customer preferences, the imperative to transform is urgent.
Harvard Business Reviewhttps://hbr.org/sponsored/2024/03/how-an-automation-platform-can-help-banks-streamline-digital-customer-journeys
Banks and FIs need to transform their complex operations by prioritizing five critical factors:
Harvard Business Reviewhttps://hbr.org/sponsored/2024/03/how-an-automation-platform-can-help-banks-streamline-digital-customer-journeys
Read at Harvard Business Review
#digital-transformation #customer-experience #banking-operations #automation #financial-institutions
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