"I've noticed an uncomfortable trend where I feel like the partnership between employer and employee, in some instances, is skewing so heavily toward an employee that the obligation of our colleagues as employees is sometimes being left on the floor,"
"It's been an interesting challenge for me, because there is an inclination, I think, just given my background, to say, 'Are you kidding me?', and 'Suck it up buttercup. Let's go.' And that's obviously, that doesn't work either-that's not going to be an appropriate response."
"I've had to continually ground myself and what I can control versus what I can't," she said. "And I've had to continue reminding my team of the same and to the extent that there are things that are largely uncontrollable."
The Great Resignation-era push for empathy and flexibility has shifted power toward employees, in some cases leaving employee obligations neglected. Leaders must balance compassion with accountability and reclaim control without resorting to blunt toughness. Military experience can teach recognition of personal knowledge limits and the value of leading through others who possess expertise. Effective leaders ground themselves in what they can control, remind teams about controllable elements, and accept uncontrollable factors. Increasing business pressures demand continuous adaptation; different challenges will always arise that require leaders to adjust their approaches and sustain organizational performance.
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