As Many CEOs Call Employees Back to the Office, This CEO Is Bucking the Trend and Embracing Remote Work
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As Many CEOs Call Employees Back to the Office, This CEO Is Bucking the Trend and Embracing Remote Work
"Remote options became ubiquitous, and many employees, when possible, were given the tools they needed to do their jobs from anywhere. Now, even as other financial services companies and banks have issued return-to-office mandates, Doubles is making a different bet: Stamford, Connecticut-based Synchrony allows its more than 20,000 employees to work from home or in a company facility (or a mix of both) with in-person gatherings for training, leadership meetings, innovation sessions, and culture-building events."
"Turnover is down, job applications are up 30%, and this year Synchrony climbed to No. 2 on the Fortune 100 Best Companies to Work For list, up from No. 37 in 2021. The recognition caps four years of key gains for the company, which is the nation's largest issuer of private-label credit cards. In June, Synchrony announced it would power a new credit card program with Walmart, winning back business the company lost to rival Capital One in 2018,"
Brian Doubles became CEO of Synchrony in 2021 amid pandemic-driven shifts in work patterns. Synchrony allows over 20,000 employees to work from home, at company facilities, or a hybrid mix, with periodic in-person gatherings for training, leadership, innovation, and culture events. Turnover has declined and job applications increased by 30%. Synchrony rose to No. 2 on the Fortune 100 Best Companies to Work For list, up from No. 37 in 2021. The company regained a Walmart credit card program in June and serves clients including Lowe's, Verizon, and Amazon. Net interest income reached $18 billion, a 26% increase from 2021, and the stock has risen over 60%.
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