A Delta flight was landing late and passengers were anxious. What the flight attendant did next was brilliant

"Now, everyone who has their hands up: Imagine the anxiety you'd feel if you had to catch another flight tonight and weren't sure you'd make it. Put your hands down. And now, those connecting to San Francisco, Palm Springs, and Denver, raise yours!"

"These are the people who'll be sprinting off the plane tonight as soon as we land. Look at them, and imagine this was you."

"generating instant connectivity."

A Delta Air Lines flight arrived late and a flight attendant took steps to prioritize connecting passengers. The attendant asked passengers to raise their hands if their journeys ended in Salt Lake City, then asked them to imagine the anxiety of trying to catch another flight and lower their hands. Passengers connecting to San Francisco, Palm Springs, and Denver were identified and highlighted. Everyone was asked to look around and picture themselves as the sprinting connectors. The attendant urged passengers without connecting flights to stay seated and give space so connectors could deplane more quickly.

Read at Fast Company