"My resolution next year is to climb a tough peak in the Chamonix Valley in France. The 'why' is because it's been on my list for 15 years, and it's overdue. The 'how' is a detailed set of logistical, physical, mental, and family preparations."
"I am obsessed with customer experience, so my New Year's resolution is to personally use and engage with every customer touchpoint across [device insurance company] Asurion's products and services on a regular basis to ensure we are delivering truly world-class experiences. I am a huge user of our products-and was even before my tenure-and when I tested a few touchpoints just before joining, the insights I was able to share with the team were immediately actionable and improved real customer journeys. I am also currently going through the same training we require of all of our customer-facing employees so I can also be on the ground, supporting our customers directly."
"My life mantra is, 'Evolve or die.' True in business and tech, true in daily life. That means my New Year's resolution has three prongs. For my mind, to read as many books as possible. For my body, to do 100,000 push-ups. And for my business, to talk to at least five customers"
Several CEOs outline concrete New Year's resolutions spanning personal development, physical pursuits, and business priorities. One plans to climb a challenging peak in the Chamonix Valley after 15 years of postponement, supported by detailed logistical, physical, mental, and family preparations. Another commits to personally using and engaging with every customer touchpoint across Asurion’s products, undergoing frontline training to support customers directly and to gather actionable insights. A third adopts a three-pronged approach: intensive reading for the mind, completing 100,000 push-ups for the body, and speaking with at least five customers to inform business decisions. Personal commitments also include reading more, procrastinating less, and adding weekly piano practice.
Read at Fast Company
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