Councilmember Susan Zhuang expressed concerns over the impact of EBT scams, stating, "So many people have had their EBT accounts raided by scam artists, which is creating tremendous difficulties when they try to buy food using SNAP benefits." This highlights the urgency for better protective measures against fraud.
Assemblymember William Colton emphasized the need for preventative actions, saying, "We are urging HRA to block online or out-of-state purchases, allowing recipients to authorize such transactions only if they truly need to," which signifies the proposed solution to safeguard vulnerable recipients.
Officials noted that seniors are particularly at risk, as many "may not have the ability to monitor their accounts online or report compromised benefit cards," underlining the necessity for targeted support for elderly beneficiaries.
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