City Council Member Susan Zhuang introduced Intro 1217 to bolster the Department of Health and Mental Hygiene's responsiveness to pest-related complaints. This legislation requires inspections within 10 days of a 311 complaint, promoting transparency by making findings available online. Zhuang highlighted that residents frequently voice concerns about pest infestations without receiving follow-up. The bill aims to ensure the public is informed about inspection results while addressing the public health risks associated with pests, ultimately enhancing community awareness and accountability from city agencies.
"Our residents call 311 but never hear anything back," Zhuang said during the March 12 City Council meeting. "People deserve to know what happens and what DOH has done within 10 days."
"New Yorkers are tired of living alongside rats and other pests," Zhuang said in a statement. "This bill not only speeds up inspections but also makes the process more transparent."
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