Clive explained: They send people around, but nothing ever gets resolved. It just seems like it’s delaying tactics to me. You can’t help but think that they just don’t want to spend the money on it.
Joyce's family have now reiterated their call for her housing association to urgently install a new lift. Octavia Housing has now apologised for what has happened, and said that the issues with the chair lift were taking longer to resolve than we’d like.
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