It's the Worst Website for Book Lovers. That's What Makes It Irreplaceable.
Briefly

Goodreads is portrayed as a contentious platform filled with frustrated readers, where one-star reviews have become a common cultural phenomenon. Critics describe the site as a haven for amateur reviewers lacking seriousness, yet many users still appreciate it. Despite its flaws including a poor user experience and data exploitation by Amazon, readers maintain a connection to the site. The platform struggles with intuitive design and community interaction but continues to engage its user base with varying degrees of delight and dissatisfaction.
Goodreads, the largest book-centric social network, functions as a merciless hellscape overrun by petty, perpetually aggrieved readers who post one-star reviews.
The 'one-star Goodreads review' has become a cultural staple, often showcased across social media platforms like Bookstagram, BookTok, and BookTube.
Lauren Oyler's upcoming book No Judgment conveys a critical perspective towards the legions of amateur reviewers dominating Goodreads.
Despite its many issues, including being a data trove for Amazon, many users still find value and community within Goodreads.
Read at Slate Magazine
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