""We quickly were able to move to city-wide, we activated our dispatch system, we activated a phone line, we activated an email, we brought on additional staff.""
As the anniversary of George Floyd's death approaches, cities continue to reevaluate public safety. Oakland's Mobile Assistance Community Responders of Oakland (MACRO) was launched in 2022 to manage non-violent emergency calls, focusing on mental health crises and community wellness. With a growing team, MACRO's success illustrates the importance of specialized crisis response while addressing the needs of Oakland's unhoused population. The program exemplifies a shift towards building community relationships and providing essential services without police intervention, aligning with the broader changes sparked by Floyd's murder.
Read at ABC7 San Francisco
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