As the anniversary of George Floyd's death approaches, cities continue to reevaluate public safety. Oakland's Mobile Assistance Community Responders of Oakland (MACRO) was launched in 2022 to manage non-violent emergency calls, focusing on mental health crises and community wellness. With a growing team, MACRO's success illustrates the importance of specialized crisis response while addressing the needs of Oakland's unhoused population. The program exemplifies a shift towards building community relationships and providing essential services without police intervention, aligning with the broader changes sparked by Floyd's murder.
"We quickly were able to move to city-wide, we activated our dispatch system, we activated a phone line, we activated an email, we brought on additional staff."
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