"Tucked into their Connect menu, between the suspension fitment form and their community content page is a Product Ideas & Requests submission form that is as simple as it sounds. The description says it plainly: your feedback shapes the future of Cane Creek. New products, fitments, sizes, features - they want it all. And their team reviews every single submission as they plan upcoming designs."
"Cane Creek has been making headsets, shocks, cranks, bottom brackets, and some of the most niche yet brilliant components on the market since 1994. They're the ones who built the Thudbuster. They're the ones who built the eeWings cranks, a titanium masterpiece that costs more than some people's bikes and is worth every single penny."
"If you've ever been mid-ride, bouncing over chunk, and thought 'why doesn't anybody make a headset that does X' - that thought deserves to be somewhere other than your own head, probably. If you've got a gravel bike that takes an oddball bottom bracket standard that no quality aftermarket option supports, tell them."
Cane Creek, a respected cycling component manufacturer since 1994, has implemented a Product Ideas & Requests submission form accessible through their Connect menu. Unlike many brands that claim to accept feedback, Cane Creek actively reviews every single submission to inform their upcoming designs. The company manufactures specialized components including headsets, shocks, cranks, and bottom brackets, known for innovative products like the Thudbuster and titanium eeWings cranks. Customers are encouraged to submit any product suggestions, from addressing specific technical needs like oddball bottom bracket standards and obscure shock measurements to entirely unconventional ideas. This approach demonstrates genuine commitment to customer input in product development.
Read at BikeMag
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