Blix ships every bike model with free shipping if you live in the contiguous USA. Orders that do not include a bike will incur a shipping fee, which will be calculated at the checkout.
Blix partners with more than 250 stores across the USA, with many locations offering free test rides, bike servicing, and resale services. You can find your nearest store by entering your zip code into the interactive store finder found on the Blix Bike website.
If you aren't sure which model is for you, you can take the Blix Bike quiz to receive recommendations on which bike to purchase. Answer questions on your height, any passengers you plan to have, whether you plan to commute or use your bike for leisure, and how much weight you plan to carry on your bike, then provide your email address and you'll be sent a personalized list of recommendations directly to your inbox.
Customers can send bikes back to Blix Bike within 14 days of purchase. This will cost $150 in returns fees, and you'll need to make sure your bike is returned in like-new packaging with all accessories and packaging included. To arrange a bike return, just get in touch with the Blix Bike team and make sure you receive confirmation in writing.
If you need support form the Blix Bike customer service team, you can email them at support@blixbike.com, call (855) 655-BLIX (2549) Monday to Friday between 9am - 4pm (PT), or access the live chat feature by clicking the "Help" button in the right-hand corner.
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