As a Senior Customer Success Manager, you will navigate the entire customer journey, ensuring they continuously create value while using Softwaregini's platform.
We seek an individual with strong project management skills and a passion for meeting milestones, alongside the ability to build relationships with diverse stakeholders.
Candidates should have at least three years in Customer Success, particularly within B2B SaaS, with a keen understanding of AI products being a significant advantage.
The ideal candidate will manage multiple tasks simultaneously, embodying an 'own it' mentality that drives ownership from start to finish.
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