Southwest Airlines changed its onboard seating policy for plus-sized passengers. Beginning in January, passengers who could not fit between the armrests of a single seat were required to pay in advance for an adjacent seat. If they did not, they were required to purchase an extra seat at boarding, and if none was available, they could be denied boarding and would need to buy an additional seat on a later flight. The policy drew criticism and was described as a “fat tax.” Southwest later removed the directive requiring an extra seat at booking or at boarding, while continuing to recommend adjacent seating for plus-sized passengers who need more space.
"Beginning this past January, any plus-sized passenger who did not fit between the armrests of a single seat would be required to pay in advance for an extra adjacent seat. If the passenger did not, they would be required to purchase an extra seat at boarding. If no extra seat was available, the passenger would be denied boarding and would need to buy an additional seat on the next available flight."
"But now Southwest has officially put an end to the directive that plus-sized passengers much purchase an additional seat at the time of booking-or be forced to buy one when they board. The airline confirmed the move to Fast Company in an email, with a company spokesperson saying the "subject is something that we have spent a great deal of time reviewing.""
"Plus-sized passengers are no longer required to purchase an adjacent seat in advance. However, Southwest still recommends that they purchase an adjacent seat in a"
#southwest-airlines #seating-policy #plus-sized-passengers #air-travel-accessibility #passenger-rights
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