"Anything that we can do to remove any barriers to riding transit is a good thing," said Sam Baez, a CapMetro executive vice president who oversees rider satisfaction and outreach.
"It would be more convenient," said Yami Salazar, an infrequent transit user waiting for a bus on South Congress Avenue. "Sometimes some of my quarters don't go in and I'm like, 'Oh no!' and it gives me anxiety."
"People are backed up behind you, and you're trying to get the damn thing to scan," James Johnson said on a cold afternoon while waiting for the bus on South First Street.
Under CapMetro's fare-capping model, tap-to-pay users won't be charged more than $2.50 a day.
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