ZIRA enhances comms business process platform | Computer Weekly
Briefly

ZIRA Group has launched its AI Telco Platform, marking a significant advancement in modular business support systems (BSS) for communications services. This platform is designed to convert BSS data into actionable insights, enabling companies, especially communication service providers (CSPs), to optimize operations, adapt to market trends, and improve customer offerings based on real-time analytics. Integrated seamlessly with existing IT infrastructures, the platform enhances decision-making capabilities through predictive and generative AI. It addresses the need for effective AI solutions in the BSS layer, offering tools to optimize pricing, forecast supplier prices, and ensure customer experience stability.
[Companies] need access to data and insights that will empower them to make informed decisions and improve business processes. Until now, the BSS layer lacked a viable AI solution.
With the ZIRA AI Telco Platform, we can convert BSS data into proactive insights, optimizing operations and enhancing decision-making processes for communication service providers.
Read at ComputerWeekly.com
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