"Enterprises are running an average of 200 AI tools. However, only 28% of employees know how to use their company's applications, and only 7.5% have received what could be called extensive AI training."
"57% of American employees are reluctant to admit to their managers that they use AI at all. Nearly half admit to pretending they know how to use it just to avoid looking incompetent."
"Most enterprise AI training follows a familiar script: a video module, a PDF of prompt examples, maybe a vendor demo. Employees watch, nod, and return to their desks."
Enterprise AI spending reached $37 billion in 2025, reflecting a significant increase. Despite this investment, many enterprises remain in pilot mode due to a lack of employee training. Only 28% of employees know how to use AI tools, and just 7.5% have received extensive training. This knowledge gap leads to employees using AI without proper guidance, resulting in underutilization. Building AI fluency requires more than basic training; organizations must provide meaningful learning opportunities to ensure employees can leverage AI for business value.
Read at Fast Company
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