Why Is This C.E.O. Bragging About Replacing Humans With A.I.?
Briefly

Corporate executives, like IBM's Arvind Krishna and Klarna's Sebastian Siemiatkowski, emphasize the potential of AI to enhance employee satisfaction and operational efficiency. Klarna claims to have automated significant aspects of their workflow with AI, resulting in substantial cost savings and increased speed in tasks. For instance, the company reported a $10 million annual saving in marketing by reducing the need for human artists. Additionally, their AI chatbot reportedly handles the workload equivalent to 700 customer service agents while resolving cases faster than human staff.
A.I. can already do all of the jobs that we, as humans, do, which goes far beyond what most experts claim. – Sebastian Siemiatkowski
Read at www.nytimes.com
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