Why Fifth Third's CIO mostly buys rather than builds tech in the race to compete against banking giants
Briefly

Jude Schramm emphasizes the importance of strategic partnerships for Fifth Third's competitive advantage, acknowledging the limitations of their IT budget compared to larger banks like JPMorganChase.
By leveraging third-party solutions, such as nCino's commercial loan operations systems, Fifth Third achieves efficiency and cost reduction, illustrating their preference for partnerships over in-house development.
Schramm's approach favors minimal customization of purchased platforms, maintaining that Fifth Third adapts to utilize the best features while keeping customization below 5%.
The collaboration between IT and executive teams every 10 weeks ensures Fifth Third's technology strategy aligns with their business objectives, highlighting a cohesive approach to innovation.
Read at Fortune
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