WhatsApp has rolled out a new feature providing AI-generated summaries of text threads, aimed at busy users who struggle to keep up with their messages. The company emphasizes that this feature is optional and utilizes private processing technology to ensure user privacy, claiming that neither Meta nor WhatsApp can access users' messages. However, past experiences of users with the AI's 'optional' features, particularly the persistent 'Meta AI' button, have raised doubts about the true user control. The feature is currently set to 'off by default,' but users must disable it on a chat-by-chat basis.
We've all been there - rushing between meetings, catching up after a flight without Wi-Fi, or simply having too many chats to catch up on. Sometimes, you just need to quickly catch up on your messages.
WhatsApp's so-called 'private processing' technology lets the AI generate a response without Meta or WhatsApp ever seeing your messages or the private summaries. Users should be reassured.
WhatsApp confirmed that while users can disable the AI functionality, they must do it chat-by-chat, leaving the persistent 'Meta AI' button in place.
Despite being marketed as an optional feature, WhatsApp's history raises concerns about user control over AI functionalities and privacy in their messaging system.
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