"AI adoption is accelerating, but many executives are still struggling to define clear return on investment and scale the technology responsibly."
"At a recent CEO panel co-hosted by HBR Executive and Egon Zehnder in Davos, leaders from Microsoft, Verizon, Allianz, Schneider Electric, and Mahindra shared how AI is already reshaping work-and life-as we know it."
AI adoption is accelerating across industries, while many executives still lack clear measures of return on investment and struggle to scale implementations responsibly. Senior leaders from major global firms report that AI is already reshaping work and daily life, creating both opportunities and operational challenges. The mismatch between rapid technology uptake and organizational readiness creates needs for robust governance, ethical safeguards, workforce reskilling, and clearer investment metrics. Companies must develop pilot-to-scale pathways, metrics for value and risk, and cross-functional leadership to capture benefits while managing social and business impacts. Collaborative industry efforts can help establish practical best practices for responsible scaling.
Read at Harvard Business Review
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