Visa is working to enhance AI agents beyond chatbots by integrating them with its payment network, allowing these agents to perform tasks like shopping on behalf of users. By partnering with key AI developers including Anthropic, Microsoft, OpenAI, and others, Visa hopes to develop AI personal assistants that can manage purchases based on user budgets and preferences. Jack Forestell of Visa believes these advancements could significantly transform online commerce, much like the advent of e-commerce itself, as pilot projects are set to commence soon.
Visa is partnering with AI chatbot developers to enable AI agents that can manage shopping tasks using credit card payments, potentially transforming online commerce.
Jack Forestell, Visa’s chief product and strategy officer, believes this development in AI agents could be as significant as the rise of e-commerce itself.
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