Meta Platforms is poised to capitalize on a vast market for AI services, potentially unlocking a $100 billion opportunity. With its tools aimed at helping businesses create AI chatbots, Meta has been expanding its offerings since 2023. Analyst Ralph Schackart predicts that as Meta's services grow, businesses will increasingly use these tools to improve customer interactions via platforms like WhatsApp. This trend could lead to significant revenue growth, with projections suggesting a $45 billion opportunity due to increased chatbot conversations.
Meta could be sitting on a $100 billion opportunity as it facilitates businesses in using AI to improve customer interactions and operations.
Meta's AI tools allow businesses to create and train AI chatbots, providing vast potential for enhancing customer service and driving sales.
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