"The foundation of an AI strategy is about vision, drivers and risks. It should focus on the essence of what an organization wants to achieve with AI, and be fully aligned with its business strategy. Digital workplace leaders should have regular discussions with relevant stakeholders, including C-level managers. Together, they should identify and formulate a vision that answers the question about the importance of AI to the organization, given its business goals, current market circumstances and competitor activities."
"Then, digital workplace leaders must identify what key business and technology trends are driving the priority and planning goals set by the AI strategy. In terms of business trends, they should identify things like how AI will impact society or specific markets that are relevant to the organization. Finally, digital workplace leaders need to guide the stakeholder group to help identify where strategic risks may lie."
Digital workplace leaders must create a living, adaptable AI strategy aligned with overall business strategy and focused on delivering tangible value and competitive differentiation. The foundation requires a clear vision, identification of business and technology drivers, and rigorous assessment of compliance, ethics, security and reputational risks with mitigation plans. Leaders must engage stakeholders, including C-level executives, to prioritize initiatives and translate strategy into an AI portfolio of managed projects. Execution requires governance, lifecycle management, measurement of outcomes, skills development, change management and continuous alignment so AI initiatives deliver measurable business value rather than spontaneous or speculative benefits.
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