A customer found when they asked [Sage Copilot] to show a list of recent invoices, the AI pulled data from other customer accounts including their own.
The issue showed unrelated business information to a very small number of customers. At no point were any invoices exposed.
After discovering a minor issue involving a small amount of customers with Sage Copilot in Sage Accounting, we briefly paused Sage Copilot.
Sage Copilot is described by its creators as 'a trusted team member, handling administrative and repetitive tasks in 'real-time'.
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