Prudential will tap Google's MedLM gen AI models to verify medical claims
Briefly

Prudential is turning to generative AI to verify medical insurance claims, aiming to speed up processes and reduce errors in data entry.
By utilizing Google's MedLM models, Prudential hopes to enhance human decision-making, improving both the accuracy and efficiency of processing medical insurance claims.
Prudential will initially deploy the MedLM model in Singapore and Malaysia for a trial period, evaluating its effectiveness on selected medical insurance claims.
This generative AI model promises to analyze documents related to claims, potentially reducing manual errors and expediting the claims processing workflow.
Read at ZDNET
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