A study by Stanford researchers argues against the use of chatbots like ChatGPT as substitutes for human therapists, citing risks such as stigma and reliance on dangerous responses. As more people, especially those aged 18-29, openly support AI-driven therapy, researchers stress the high stakes involved in therapy, highlighting that chatbots can misdiagnose and fail to identify critical mental health issues like suicidal ideation. The study underscores the need for proper evaluation of AI tools in sensitive therapy scenarios.
Moore emphasized that harm can occur when a chatbot misdiagnoses or fails to recognize suicidal ideation, behaviors highlighted in commercial therapy bots.
The growing reliance on AI for mental health discussions is concerning, especially considering more than half of 18-29 year-olds favor replacing human therapists with chatbots.
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