A psychologist, faced with a laptop crash, experienced overwhelming emotions of helplessness. Turning to AI for technical help, she was surprised by its emotionally responsive guidance. AI provided calm reassurances, encouragement, and recognition of her frustrations, acting almost like an emotional coach. Through this interaction, she found an unexpected support system that mirrored her emotional state, demonstrating that AI can extend beyond technical troubleshooting to emotional co-regulation, particularly in moments of distress.
In desperation, I opened ChatGPT—not with much hope. But instead of dry instructions, it provided emotionally attuned responses, encouraging me and acknowledging my frustration.
I was mentally and emotionally drained, overtaken by that sinking feeling I often help others navigate: This might not be fixable.
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