AI in finance is set to transform how advice is given, but understanding user emotions will be key for building trust and reliability in these systems.
Nearly 40% of financial advisors are harnessing generative-AI tools, not only to enhance productivity but also to improve client interactions and marketing strategies.
Andrew Lo highlighted the significant potential for AI to become a reliable financial advisor, mentioning that we may be just a few years away from achieving this goal.
A core challenge remains in establishing trust; AI must learn to interpret and respond to human emotions to be seen as credible by users.
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