Younger business owners, particularly Gen-Z and millennials, are much more eager to adopt AI technologies compared to Gen X and baby boomers, reflecting a generational divide in AI adoption.
The survey indicates that nearly 60% of millennials and Gen Z are utilizing AI in their businesses, while only 34% of older generations have embraced such tools, showcasing a stark generational contrast.
While older generations are skeptical about AI, they find it beneficial in various applications, leading to classes designed to help seniors understand and leverage AI technologies.
Common AI uses vary by generation, with younger users focusing on task automation and analytics, while older generations rely more on chatbots, fraud protection, and workforce management.
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