Microsoft is working to simplify its AI sales approach by consolidating its product offerings, which have been reported to confuse customers and slow sales. Internal presentations revealed that Microsoft's various Copilot tools, segmented into multiple solution areas, contributed to operational inefficiencies. The new strategy will unify the six current solution areas into three major categories: AI Business Solutions, Cloud & AI Platforms, and Security. This restructuring aims to improve customer understanding and streamline the sales process, positively impacting both cost and quality.
Microsoft is streamlining its AI offerings by consolidating product categories to enhance sales efficiency and customer understanding, addressing previous confusion and quality concerns.
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