"I think [it's] AI," one commenter on the r/popculturechat subreddit said of the video. "The tone/inflection she is speaking in just really doesn't match anything else on screen. It sounds like a prerecorded message, especially when she says 'thank you soo much.'"
"Bad lighting and a red lip have you all thinking this is AI?? There's a reason I'm not a fan of either of those things!" Carey addressed her critics directly on X.
"I don't know what's worse," yet another X user wrote, "the fact people think this is AI or the fact that it isn't and she genuinely sounds this monotonous."
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