"Today's systems are lacking. There is a long way to go to reach the point where AI can detect feelings and function at a level that consistently delivers the appropriate empathy and understanding."
"Machine empathy remains a highly abstract problem," says Joanna Karolina Malinowska, an associate philosophy professor at Adam Mickiewicz University in Poland.
"There are a lot of factors that go into empathy and how people perceive empathy, including what they prefer and how they respond in different situations."
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