"AI companies have discovered that they need consultants, or "systems integrators" as they are sometimes called in the software world, to help them sell their AI agents. The reason is that using AI agents effectively often requires quite a lot of organizational transformation-cleaning up data, redesigning workflows, and thinking about how to redeploy human workers-as well as strategic thinking about how AI might be used to provide a real competitive advantage."
"The AI model vendors have found they don't have the resources to provide this kind of advice at scale-OpenAI only has about 70 so-called "forward deployed engineers" who go on site with customers to help them implement solutions based on their AI models; Anthropic is thought to have a similar"
Despite predictions that AI would eliminate consulting, the profession has proven resilient and increasingly valuable. AI companies have discovered they need consultants and systems integrators to help deploy AI agents effectively. Implementing AI solutions requires more than just technology—it demands organizational transformation including data cleanup, workflow redesign, and strategic planning for competitive advantage. AI model vendors like OpenAI and Anthropic lack sufficient resources to provide this comprehensive implementation support at scale. OpenAI maintains only about 70 forward-deployed engineers for on-site customer implementation, revealing the gap between AI capability and practical deployment expertise that consultants fill.
#ai-implementation #consulting-industry #organizational-transformation #ai-deployment #systems-integration
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