I'm an AI strategist who helps clients improve their workflow. These are the first AI tools and skills I tell high performers to learn.

"Most business owners who hire me to integrate AI into their workflow are aware of AI trends like agents and automation, but they're completely overwhelmed by it and have no idea where to begin. Their employees tend to have even less AI knowledge and just think of it as a basic chatbot. Other clients want to jump right into complicated AI tools without learning any of the building blocks. They're trying to learn to fly before they learn to walk. Perhaps these clients are overwhelmed by the sheer amount of AI tools, or they're worried they'll get left behind in the AI boom."

"The first skill people should refine is proper AI prompting. I suggest using ChatGPT because it still has the largest market share compared to other AI models. A good prompt uses precise language and clear communication to explain a task and give it context. Prompting is a conversation. It should be floating and dynamic, not just following a technical process like you're checking boxes."

Grace Leung trains businesses to integrate AI into daily workflows by focusing on foundational tools and practical skills. Many owners recognize trends like agents and automation but feel overwhelmed, while employees often regard AI merely as a chatbot. Some organizations rush into complex tools without mastering basics. The priority is to present AI as an assistive technology that enhances human work, not replaces it. Initial training emphasizes precise, conversational prompting using platforms such as ChatGPT, Gemini, and Claude, plus building automated workflows and growth-focused hacks. Clients from fintech to e-commerce receive hands‑on guidance to scale marketing and operational processes.

Read at Business Insider