IBM is evolving its strategy to integrate AI into workflows management, focusing on automation and the seamless orchestration of AI agents. During the Put AI To Work event, Parul Mishra emphasized the increasing expectation from future employees for natural language interactions in their workflows, similar to experiences with tools like ChatGPT. IBM's vision is to create a central platform that aggregates AI agents, ensuring that various applications can communicate and simplify complex tasks, ultimately enhancing productivity and user experience in enterprises.
Mishra highlights that today's workforce, accustomed to AI like ChatGPT, expects seamless natural language interactions in the workplace, driving demand for integrated AI solutions.
IBM is focusing on creating an orchestration layer to manage various AI agents across platforms, positioning itself as a central hub for AI-driven workflows.
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