Using workflow automation, security teams can create an SMS analysis service that any employee across the organization can use. The process operates as a simple self-service model, where employees submit a screenshot or URL of a suspicious message on a web form, triggering an automatic workflow for a quick analysis and recommendations.
Tines, a workflow automation platform, showcases the use of native AI features for building AI-enhanced workflows, including pre-built ones for tasks like normalizing alerts, creating cases, and identifying phishing emails that need escalation. Their SMS analysis workflow is provided for free within their library for usage.
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