Microsoft has introduced AI agents designed to enhance the productivity of sales teams by automating lead research, meeting setups, customer outreach, and deal closure. The newly launched Sales Agent and Sales Chat tools enable users to access critical CRM data and other resources through conversational prompts, significantly reducing the time spent on manual data retrieval. Furthermore, these tools integrate seamlessly with leading CRM platforms, enhancing collaboration and operational efficiency. This rollout, alongside the AI Accelerator for Sales program, demonstrates Microsoft's commitment to revolutionizing workplace productivity through innovative AI technologies.
On Wednesday, Microsoft unveiled Sales Agent, which can help sales teams close more deals faster by researching leads, setting up meetings, reaching out to customers, and even closing sales.
Microsoft says this tool should help teams spend less time "digging" and more time selling, helping them access all the information they need from CRM data, pitch decks, meetings, emails, the web, and more.
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