"A new report on some of the strange ways that AI is transforming the modern workplace, points to a worrisome development. As agent AI systems expand and start to behave like full-on workers, managers' roles will have to evolve so they can lead hybrid teams of digital and human staff ...and many just aren't ready for this dramatic sea change. The issue, says leadership coaching outfit BetterUp, is that all the standard skills in the managerial playbook are designed around "traditional" models."
"In a report at Digiday, BetterUp's team writes that data show enterprise AI use is already very widespread with some 88 percent of organizations using AI regularly in "at least one business function." That's up from 55 percent in 2023-showing a huge growth in usage in just a handful of years. Much of this growth, the report notes, is in increasing use of chatbots as sources of advice, guidance, inspiration and technical tips for workers,"
Enterprise AI use has surged, with 88 percent of organizations using AI regularly in at least one business function, up from 55 percent in 2023. Much of the growth centers on chatbots used for advice, guidance, inspiration and technical tips, while a consequential shift toward agentic AI is emerging. Agentic tools can act autonomously after receiving instructions, making decisions and performing actions in digital workspaces. Agents differ from query-response chatbots because they do not require human approval for each action. Managers currently lack the skills for supervising hybrid teams of human employees and autonomous agent workers.
Read at Inc
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