New research from OpenAI and MIT Media Lab reveals that heavy users of ChatGPT may experience increased loneliness and emotional dependency on the AI. Although only a smaller cohort emotionally engages with the tool, those interactions correlate with heightened feelings of isolation. The studies, which gathered data from numerous users, stress the complexity of this relationship, questioning whether the chatbot exacerbates loneliness or if lonely individuals seek it for emotional connection. Preliminary findings suggest voice-based chatbots may help mitigate loneliness better than text-based ones, yet this advantage diminishes with sustained use.
The emotional bond formed with ChatGPT among heavy users highlights a concerning trend: as interaction increases, so too does the risk of exacerbated loneliness.
The research indicates that those who engage most deeply with chatbots experience a paradox where their dependency on the AI tool grows alongside their feelings of loneliness.
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