Health insurers are ramping up the use of artificial intelligence to increase efficiency and 'cut costs'. However, they are secretive about the models used and their development.
Insurers like Centene are leveraging AI to improve member health and control healthcare costs with predictive health outcome models.
Publicly traded insurers such as Elevance, Molina, and Cigna are investing in AI to save money, with Elevance hiring nearly 500 AI professionals.
Insurers contacted declined to disclose specifics on AI use, despite claims of AI investments for cost-saving benefits.
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