Only about one-third of consumers who have used virtual assistants are satisfied with them and nearly 20% don't want to use them again...
Most (59%) would like to use AI applications as they shop and 80% of those who haven't used the technology for shopping would like to try it...
#google-cloud #ai-powered-tools #chatbots #ai-search #customer-service-integration #shopping-experience #virtual-assistants
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